Appetizers

FAQs

 

What are your payment options?

An invoice will be emailed to you once the order has been placed. Full payment is due 7 days prior to the request date. Payment can be made using a debit or credit card by clicking the link in the provided invoice. Late payments may incur additional fees.

How far in advance do I need to place my order?

Orders are custom and made to order. We request a minimum of 72 hours for small orders and 1 week for larger orders (the sooner the better). If you find yourself within the 2 days, just ask, we may be able to accommodate your order, though there will be a RUSH order fee of $50.00.

Cancellations?

We do not offer refunds. We do offer date changes IF notified at least 3 days in advance. Otherwise, payment will be forfeited, as we have planned and sourced items to fulfill your order.

If I have a board, will you build a charcuterie on my board?

Yes, we can. Arrangements to drop off board can be made at least 3 days prior. Pricing will be based on size of the board.

My board/chocolate-covered treat won't be served right away. How do I store it?

Refrigerate your product as soon as possible if not immediately being consumed. Keep your board refrigerated until 30-45 minutes prior to serving. Bringing cheese to room temperature is essential to loosen up the fat, which allows the cheese a better texture and optimal flavor. To keep safe from bacterial growth or spoilage, you should only keep your board out for a max of 3-4 hours.

Products can be purchased:

*By phone (863.220.9709)

*By email (info@ChocolateCovered.us)

*In-person at the Lakeland Farmer's Market, Kentucky Avenue, every Saturday, 8am-1pm

*In-person at Magnolia Popcorn/Whoopie Pie Guys at 2080 Edgewood Drive, Lakeland, FL